Privacy Policy — EvoPeak

1. Information We Collect

We collect information you provide directly:

Account information: Email address and age confirmation when you create an account.
Order information: Shipping address, order history, and payment reference numbers.
Communications: Messages sent via live chat or email.

2. How We Use Your Information

To process and fulfil your orders
To send order status updates and shipping notifications
To provide customer support
To send research insights and product updates (with your consent)
To comply with legal obligations

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:

Shipping carriers: Australia Post for order fulfilment
Email providers: For transactional emails only
Legal authorities: When required by law

4. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure authentication, and restricted access to personal information.

5. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your account and data
Opt out of marketing communications

6. Cookies

We use essential cookies for site functionality (authentication, cart state, age verification). We use analytics cookies (Google Analytics) to understand site usage. You can disable non-essential cookies in your browser settings.

7. Contact

For privacy enquiries, contact support@evopeak.io.